BANKING OPERATIONS (BO)
 
 
 


 
BANKING LAWS FOR OPERATIONS
 
Staff working in banks need to know the laws related to transactions they are handling.
This training will provide them with the required knowledge.
 
OBJECTIVES
This Program will help participants to:
§       Understand the structure of the major legal aspects of banking accounts, banking
   services and commercial papers
§      Interpret the various provisions of laws they come across in this respect
 
CONTENTS
§      Electronic Banking
§      Bank Accounts
§      Bank Services
§      Credit Cards
§      Commercial papers
§      Loans
§     Core principles for payment systems
§       Compliance Law
§      Operational Risk
 
METHODS
Lecture-discussions and case studies
 
TARGET AUDIENCE
Staff from Operations Department with at least 1 year's experience
 
LANGUAGE
The Program will be conducted in Bilingual
 
DURATION
18 training hours, six days, evening sessions

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CREATIVITY FOR OPERATIONS STAFF
 
In the demanding world of banking the ability to think creatively and laterally will often assist and support in the finding of solutions to situation faced on a daily based.
 
This experiential learning experience will build on participant’s existing competencies and broaden the scope of their creative thinking.
 
Objectives
This Program will help participants to:
·        Experience a hands on practical introduction to managing self, having the right attitudes and build necessary managerial skills to suit the profession
·        Acquire the tools to ensure a good professional start
·        Build the right skills for managing people and processes
·        Understand impact of their strengths and weakness on team
·        Learn the difference between a Manager and Leader
 
Contents
·        Enhancing the quality of communication
·        Teamwork
·        Drive home the need for accountability and a healthy respect for timelines (Speed in decision making & execution)
·        Customer Centricity
·        Studying the Environment – Being Analytical
·        Demonstrate the benefits of competition vs collaboration (Individuals goals align to organizational goals)
·        Foster, encourage and assist creative thinking and demonstrate its benefits
·        Enhancing motivation level in pressure cooker situation
·        Realizing self potential and addressing personal capability
·        Adaptability
·        Fun at work
·        Lateral Thinking
·        Ideation, Structured Brainstorming
·        Thinking out of Box
·        Participative decision making
·        Knowledge sharing and breaking boundaries
·        MIRO (Mask Interpersonal Relationship Orientation)
·        Outcome
 
Methods
Experiential Learning, live case studies and simulations
 
Target Audience
Senior managers, assistant managers, supervisors working in Operations.
 
LANGUAGE
The Program will be presented in English
 
Duration
18 training hours, 3 days, morning and afternoon sessions
 
 
 
 
 
SWIFT  - RELEASE 7.0
 
SWIFT is widely used by all banks operating in Kuwait.  The system provides the banks with a secure and standardised method of interbank transactions both locally and outside Kuwait.

This fundamental level program (SWIFT-The Fundamentals of Alliance Access/Entry)is geared to enhance the existing knowledge of staff with the Alliance Entry and Access interfaces, as well as to familiarize them with the new features of the interfaces
 
Objectives
This Program will help participants to:
  • Be familiar with Alliance Web Platform environment
  • Create, verify, authorize and modify messages
  • Create templates and use them
  • Connect to the Swift network for sending and receiving messages
  • Exchange authorisations with correspondents
  • Search for specific messages and events in Alliance
  • Monitor your system (fundamental level)
Contents
  • Introduction
  • Overview of Alliance Web platform
  • Message preparation
  • Message creation
  • Connecting to the Swift network
  • Message searching and reporting
  • Events
  • Relationship Management
 
Methods
lectures, discussions and practical exercises
 
Target Audience
Operators, Supervisors and security officers of the Alliance system
 
NOTE
This Program will be helpful for the participants who want to join the next level “SWIFT-The Management of Alliance Access” Program
 
 
language
The program will be presented in English
 
 
duration
12 training hours, two days, morning and afternoon sessions 
 

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